Complaint Letter
To:
Ms. Yanita
Owner Tas Korea Shop
Bandung
Dear Ms. Yanita,
This letter is to notify you about a problem I am having with a bag that I bought at your Online shop on January 21. I am dissatisfied with your product because I discovered there is scratch on it. I have attached a photocopy of my receipt as proof of purchase.
The condition of the item was your responsibility up to the point I received it and accordingly I am entitled to refund along with a refund of all delivery cost. I would request that you confirm in the next 3 days that you will provide this remedy and that you will cover the cost of the defective item being returned to you.
I look forward to hearing from you.
Yours faithfully.
jujubandung
Sentences connector:
1. And
Sumber :
https://jujubandung.wordpress.com/2009/01/14/contoh-surat-komplain-bahasa-inggris/
